How does it work?
1
Pick your favourites
Select to build your own box or one of our ready-made bundles. There are options for all serving sizes, meals and preferences.
2
Choose delivery frequency
You're in control! Choose your frequency, starting from every 2 weeks up to 8 weeks.
3
Delivered to your door
From our freezer to yours, enjoy a lasting supply of delicious meals, ready to be cooked straight from frozen.
4
No strings attached
Change it. Pause it. Gift it. It is so easy to make changes to your subscription via your ByRuby account. We'll work around your needs.
FAQ's
You can change your delivery date 48 hours before your original delivery is due e.g. if your order is expected Tuesday, update your order by 5pm on Sunday. If your order is expected on Friday, update by 5pm Wednesday. Just login to your account and click amend order.
Please note - If this is your first subscription order you cannot amend the first delivery date once your order has been placed. If you need assistance, please contact orders@byruby.co.uk
Our customer service team works Monday-Friday 9-5pm and will respond to your queries as soon as possible.
You can amend the content of your subscription order 48 hours before your delivery is due e.g. if order is expected Tuesday, update your order by 5pm on Sunday. If your order is expected on Friday, update by 5pm Wednesday. Just login to your account and click amend order.
Please note - If it is your first subscription order you cannot amend the contents once your order has been placed. If you need assistance, please contact orders@byruby.co.uk
Our customer service team works Monday-Friday 9-5pm and will respond to your queries as soon as possible.
All our boxes are fully insulated, so they’ll keep your food frozen until you’re home. However, we can leave your byRuby box in a safe place or with a neighbour if you’re out. Just enter your delivery instructions at the checkout stage on our website and we recommend downloading the DPD app to update this if anything changes.